Before you call
Frequently asked questions
The questions people ask most often, answered plainly. Where an answer depends on your own circumstances, it says so rather than guessing.
Getting started
Call (720) 897-6735 or email info@hawthornepsychiatry.com. You can also use the form on the contact page. Say roughly what is going on and what you are hoping for, and you will be told honestly whether this is the right place for it.
Whether a referral is needed usually comes down to your insurance plan rather than to this practice. Ask when you call, before you spend time chasing paperwork you may not need.
No, and it is very common. Plenty of people get in touch having never said any of it out loud. You do not need a diagnosis, the right vocabulary, or a tidy account of what is wrong. That is the work, not the entry requirement.
Adults in and around Pueblo, Colorado, looking for psychiatric assessment, medication management and follow-up care. Anxiety, depression and ADHD are the most common reasons people get in touch, and the areas of support page lists the rest.
Appointments and treatment
It is mostly listening. You will be asked about what has been going on and for how long, your general health and sleep, anything you take already, and what your life looks like around all of it. That wider picture matters: physical, social and environmental factors all shape mental health, and an assessment that skips them is not complete.
Anything you take regularly, including over the counter medicines and supplements. A photo of the boxes on your phone is fine. Beyond that, bring whatever you have. Some people arrive with a written list and some with nothing, and both work.
Yes. Treatment may include medication management for conditions such as anxiety, depression, and ADHD. Whether it is right for you is a conversation, not a foregone conclusion, and you should understand what a medicine is for and what it asks of you before you take it.
Yes. A partner, a parent, an adult child or a friend can come in with you, or wait outside, whichever helps. Some people find it easier to remember what was said afterwards if someone else was there.
The services here are psychiatric assessment, medication management and follow-up care. If talking therapy would help alongside that, raise it at your appointment so you can be pointed in a sensible direction.
Cost and insurance
Fees are confirmed directly with the practice, because they change and because what you pay depends on your cover. Call (720) 897-6735 or email info@hawthornepsychiatry.com and you will be told before you book anything. Nothing on this website should be read as a quoted price.
The plans currently accepted are confirmed with the practice rather than listed here, because insurance arrangements change and an out of date list causes real problems for people. Please ask when you call.
If you are uninsured, or insured but not using your insurance for this care, you have a right under federal law to a Good Faith Estimate of what your treatment is expected to cost. See Good Faith Estimate for what that covers and how to ask for one.
Privacy and records
Health information is protected, and it is used and disclosed only as set out in the Notice of Privacy Practices. That notice also explains the narrow situations, such as a serious risk of harm, where the law requires or permits disclosure. It is worth reading once.
Ordinary email and website forms are not secure, so please use them only to ask about getting in touch, not to send clinical detail, and never in an emergency. Keep symptoms, history and anything sensitive for the appointment itself, where it is properly protected.
The privacy policy sets out exactly what this site does and does not collect. In short, it is a small set of pages with no advertising trackers, and the contact form emails your message to the practice without keeping a copy on the website.
Urgent help
This practice does not provide emergency or crisis care, and messages are not monitored around the clock. Call or text 988 for the Suicide and Crisis Lifeline, which is free and answered day and night. Veterans can press 1. If someone is in immediate danger, call 911 or go to the nearest emergency department.
Still have a question?
If it is not answered here, it is worth asking directly. No question is too small to pick up the phone about.